Wire up automated SMS, email, and calendar booking workflows that respond to NDIS enquiries before the participant closes the tab. The single highest-impact change you can make to your intake.
No fluff, no theory. Just step-by-step content you can apply to your NDIS business this week.
Hard numbers on conversion-rate decay over time. Why responding in 2 minutes vs 2 hours triples your conversion. Why this single metric is worth more than any other intake fix.
The simple 4-tool stack that powers sub-2-minute response: form builder, automation engine, SMS gateway, calendar booker. Pricing under $80/month total.
Click-by-click setup walkthroughs for the recommended tools. Screenshots, copy-paste configs, the works. Up and running in 90 minutes.
What triggers what, what message goes out when, how the calendar booking handoff happens, what the team sees in their inbox.
Pre-written SMS and email copy proven for NDIS audiences. Trust-first, not sales-pitchy. Compliant with Australian SMS marketing rules.
What happens when the participant doesn't respond, when they're not eligible, when they cancel. Building the automation that doesn't embarrass you.
Provider Scale is the sister company of Enrichment Care - a live Australian NDIS provider with 14 active support workers and 60+ participants. Every framework in this resource has been pressure-tested in a real operating business, not invented in a slide deck.
No email-wall, no obligation, no upsell. Just click the button, save the file, apply it.