Most NDIS providers wait for referrals. The strategic ones build a system. From Meta ads through to signed service agreement, we install the engine that delivers 5-15 new participants per month - predictable, measurable, owned by you.
You get enquiries from Facebook, calls from coordinators, plan-manager referrals - and 50%+ never get a follow-up call within 24 hours. Speed-to-lead is the silent conversion killer.
Without a tracking system, you can't tell what's working. Are coordinators driving the most LTV? Are Meta ads worth the spend? Most providers run blind for years.
At 30 participants, intake breaks. You're missing meet-and-greets, losing track of trial periods, and worker matching becomes ad-hoc. The growth ceiling is operational, not demand-side.
If 60% of your participants come from one coordinator, one staff change at their org tanks your business. Channel concentration is a quiet killer.
Meta ads to families, Mailshake outreach to coordinators, SEO for high-intent searches. Diversify so no single channel can sink you.
Single-purpose pages with one form, one CTA. NDIS-tested design that converts 8-15% versus the industry average of 2-3%.
Automated SMS + email triggers within 60 seconds of form submission. Your team gets pinged immediately. No more 'I'll call them tomorrow' losses.
30-minute intake call with a tested agenda. Service agreement sent same-day via DocuSign. Care plan template ready in 48 hours. Most providers stretch this over 14 days - we do it in 3.
Personality-matched worker, meet-and-greet within 5 days, first service inside 7 days. Participants onboarded in 7 days have 92% 6-month retention vs 71% for 14-day onboarding.
Care & Compassion Disability Services were stuck in the referral trap. Within 30 days of launching their Provider Scale system, their intake team was overwhelmed - in a good way.
Book a free 30-minute strategy call. We'll audit your current funnel, identify your biggest leak, and show you what the system would look like for your business. No pitch, no pressure.
Book a free 30-minute strategy call. No pitch, no pressure - just real numbers from operators of a $594K NDIS provider.