The full answer

Reportable incidents are the highest category of incident — they must be reported to the NDIS Commission within 24 hours. Categories include: death of a participant; serious injury; abuse or neglect of a participant; unlawful sexual or physical contact; sexual misconduct; unauthorised use of restrictive practice. Notification is followed by a full investigation report within 5 business days. Failure to report on time is a major audit fail. Use the NDIS Commission Provider Portal to lodge.