The full answer
Proper termination protects you legally. Steps: 1) Review your service agreement terms for termination notice period (typically 14-28 days), 2) Provide written notice stating the termination date and reason (participant preference, changed needs, capacity issues), 3) Help identify and transition to a replacement provider (don't just abandon), 4) Deliver all owed supports up to the termination date, 5) Provide final invoice and close the record, 6) Document the transition. If the participant disputes termination, you may need to offer a transition period or mediation. Quick or rude terminations risk complaint escalation to the NDIS Commission.