What is a support coordinator's role?

The full answer

Support coordinators bridge the participant and NDIS system. Key roles: 1) Assist with plan development — gather information about goals and needs, represent the participant at NDIA planning meetings, 2) Plan implementation — help participant find and engage providers, set up service agreements, 3) Coordination — liaise between participant, providers, family, plan manager, 4) Monitoring — track whether goals are being achieved, collect evidence, 5) Advocacy — raise concerns about service quality or gaps, 6) Reporting — provide reports to the NDIA for plan reviews. Support coordinators are the most powerful referral source for NDIS providers — they know which providers are reliable. Building relationships with 5-10 local coordinators is the fastest growth path. They typically manage 15-30 active participants each.