The full answer
Websites aren't legally required for NDIS providers, but functionally they're near-mandatory now. Coordinators research your service before referring. Families compare you against competitors before signing. Plan managers screen for compliance signals. A baseline NDIS website needs: clear service description, geographic coverage, contact form with sub-5-minute response, registration status (registered/unregistered + 'plan-managed friendly' if relevant), staff photos/bios, testimonials from participants/families, NDIS Code of Conduct acknowledgement, basic accessibility (WCAG 2.1 AA). Mobile-first design is essential — most coordinators and families browse on phones. Provider Scale includes website audit and rebuild in the Growth package.