What are NDIS service bookings?

The full answer

An NDIS service booking is simply a scheduled appointment: participant, worker, date, time, duration. Bookings drive everything: rostering, invoicing, progress notes, compliance. Best practice: 1) Enter all bookings into your rostering system (ShiftCare, Lumary) at least 2 weeks ahead, 2) Auto-generate invoices from confirmed bookings at month-end, 3) Reconcile actual vs invoiced — flag any cancellations or no-shows, 4) Link each booking to the participant's care plan goals, 5) Collect progress notes for each booking. Auditors check that your recorded bookings match invoices submitted — if you invoice 100 hours but only booked 80, that's a major issue.