The full answer

Audit prep is more about systems than paperwork. The strongest path: 1) Get your policy pack done (25-40 documents covering all four modules), 2) Run an internal mock audit using the NDIS Quality Indicators Workbook, 3) Fix every gap identified — non-conformities now are easy, non-conformities at audit are expensive, 4) Brief every staff member on what auditors might ask them, 5) Organise your evidence binder by module and indicator, 6) Schedule a final dry run 7-14 days before. Provider Scale's $999 package includes the policy pack, the mock audit and audit-day attendance.