How do I claim NDIS payments?

The full answer

Three claim pathways depending on the participant's plan management type. NDIA-managed: lodge claims through the PRODA Provider Portal — usually paid within 3 days. Requires registered-provider status. Plan-managed: invoice the plan manager (PDF or via your software's plan-manager integration) — paid within 7-14 days typically. Self-managed: invoice the participant directly — they then claim through their My Place portal. Most NDIS software (ShiftCare, Lumary) handles all three pathways with bulk-upload capability.