The steps

  1. Start with the participant's NDIS plan goals
  2. Document communication preferences and any communication aids
  3. Document medical conditions and emergency contacts
  4. Document manual handling techniques and any restrictive practices (with authorisation)
  5. Document social interests and preferences
  6. Include behaviour support strategies if relevant
  7. Get the participant or guardian to sign
  8. Review every 6 months or sooner if circumstances change

Common mistakes to avoid

  • Generic templates that don't reflect participant individuality
  • Care plans that reference policies the participant hasn't seen
  • Failing to update when circumstances change