The steps

  1. Look up your support items in the current NDIS Pricing Arrangements
  2. Calculate your fully-loaded worker cost (base pay + on-costs at ~30%)
  3. Add overhead allocation (rent, software, admin) per billable hour
  4. Add target margin (30-40% gross is healthy)
  5. Compare result to the NDIS cap — most providers charge at the cap
  6. Document your pricing decision so you can defend it
  7. Review every July when the new Pricing Arrangements release

Common mistakes to avoid

  • Charging below cost without realising it
  • Treating worker pay as the only cost (ignoring on-costs and overhead)
  • Not updating pricing in July when rates change