The done-for-you participant acquisition system that grew our own NDIS business to $2M. Meta & Google ads, landing pages, <2-min speed-to-lead, coordinator outreach, SEO, CRM. $1,000/month flat. You don't pay until your 2nd participant signs.
Only 13 in 100 NDIS providers have a working participant acquisition system. The other 87 are stuck in referral roulette, busy when the referral fountain flows, idle when it doesn't.
You're either drowning in referrals or staring at empty rosters. Revenue swings 40% month to month. Workers leave because shifts aren't reliable. You can't plan a year ahead, you can barely plan a week.
Enquiries go to a generic inbox. Someone replies "when they get to it", often 3 days later. By then the participant has already signed with the next provider. Lost revenue you never even saw arrive.
One reply, then silence. NDIS participants need 5–10 touchpoints across SMS, email, and call before signing. Without a cadence, you're losing 60% of qualified leads to inertia.
Whether you're sub-30 participants, plateauing at 50, or just newly registered, there's a pathway for you.

You've passed your audit, congrats, now you need participants on the books. Within 60 days we have ads running, coordinator outreach in motion, and your first signups in pipeline.

You're profitable but stuck. Referrals come in waves, not a steady stream. We diversify your acquisition, Meta, Google, coordinator outreach, SEO, so growth doesn't depend on luck or one referrer.

You're delivering plan-managed and self-managed supports. You want to grow without becoming a paperwork shop. We focus on participant acquisition first, registration can come later (or be bundled in).
No "starter" packages. No upsells. No 47-page agency proposals. You get the full system the day you sign, exactly what we use in our own NDIS business.
Built around your ideal participant. We write the copy, design the creative, set up tracking, manage daily, every dollar accounted for. Average $20 cost-per-lead in our own funnel.
SMS + email goes out within 2 minutes of any enquiry. We've measured the difference, replying in 2 minutes vs 1 hour is the difference between 60% and 12% conversion.
Custom landing page per campaign. Embedded intake widget that auto-qualifies and books a meet-and-greet.
Cold email + LinkedIn sequences to support coordinators in your region. Templates we've tested at scale.
Two blog posts a week, on-page optimisation, Google Business Profile, backlinks, included free.
The full 30+ tool NDIS business system. Lead pipeline, worker matching, scheduling, invoicing, compliance. Bundled into your growth subscription at zero extra cost. Replaces ~$1,800/mo in software.
Real dashboards, real numbers. Monthly strategy call with the founder. Always know exactly what's working.
Free 30-minute strategy call. We'll map your funnel, find the leak, tell you what we'd do. No pitch. No pressure.
Every step in this engine is one we run in our own NDIS business, same playbook, same tools, same people answering enquiries.
30-minute deep dive into your existing setup. Where leads come from, where they leak out, what's working that you didn't realise. You leave with a written plan.
Day 0
We identify 50–200 support coordinators in your region. Personalised cold emails, LinkedIn touches, monthly nurture sequences. The relationships that compound for years.
Week 1–2
Audience-tested creative. Conversion-optimised landing pages. Pixel tracking that actually works. We target eligible participants and family decision-makers, not curiosity clicks.
Week 2 live
Every enquiry triggers SMS + email within 2 minutes. Replying in 2 minutes vs 1 hour is the difference between 60% and 12% conversion. We've measured it. You can't afford slow.
Always on
Weekly reporting. Source attribution. Conversion funnels. We know exactly where every dollar of ad spend goes and what it earned. Monthly call with the founder, never a junior.
OngoingSingle-channel growth is fragile. When Meta crashes, your pipeline dies. We run four channels at once so when one dips, the others carry you.
Carousel + static image campaigns targeting eligible NDIS participants and family decision-makers. From our own AMA Meta ads in March 2026: $307 spent, 15 leads, $20.52 CPL, carousel test out-performed by 41%. We re-run the same playbook for clients.
Personalised cold email + LinkedIn sequences to 50–200 support coordinators in your service region. Templates we've tested at scale on our own roster. Coordinator referrals are higher-LTV, lower-churn, they're the bread-and-butter once you're set up.
Two blog posts a week, on-page optimisation, Google Business Profile, backlinks. SEO is slow, but every article you publish keeps producing leads for years. We have 190+ NDIS articles ranked in Google ourselves. Same SEO engine runs for you.
Most providers leak existing demand. Word-of-mouth referrals lost in inboxes. Family enquiries with no follow-up. We embed an intake widget, route every enquiry into the pipeline, and run the 7-day cadence on each one. You start winning the leads you were already getting.
Most agencies stretch this into 6 months. We don't. Here's the timeline week by week.
30 minutes. We map your existing funnel, find the gap, and scope the work.
Day 0We build your ad accounts, landing page, intake widget, Carepilot config, outreach sequences.
Week 1Ads go live. Coordinator outreach starts. Speed-to-lead alerts on. SEO publishing begins.
Week 2Most clients see their first signed participant in weeks 4–8. We optimise hard.
Weeks 4–8Weekly reporting. Monthly strategy. We double down on what works, kill what doesn't.
OngoingEvery number below is from a real Provider Scale client. We can introduce you to any of them on a strategy call.
Aurora Care · Western Sydney · Started Feb 2026. Three converted to active participants in the same window.
From our own AMA Meta ads, March 2026. $307 spent, 15 leads, $20.52 CPL. Carousel test out-performed by 41%.
Sunset Allied Health · From audit pass to first signed participant in 9 weeks via the bundled Growth + Registration package.
Most NDIS marketing agencies have never run an NDIS business. We have.
If you bought each piece separately from a normal NDIS agency, this is the bill. We bundle it for $1,000/month.
And you don't pay a cent until your 2nd participant signs.
No setup. No success fees. No "platform" upcharges. The price you see is the price you pay.
Flat fee · Month-to-month · No setup · No success fees
Average client signs 3–5 new participants/month at ~$30k LTV each.
"Six weeks in: 14 qualified enquiries, three signed participants. The lead-capture and follow-up runs without me touching it. Carepilot is unreal."
"I'd tried two NDIS agencies before Provider Scale. Both took my money and disappeared. These guys actually know NDIS. The difference is night and day."
"$1,000/mo flat with everything bundled in. I was paying $3,800/mo for less. The pay-after-2nd-participant model removed all the risk for me."
You don't pay your first invoice until we sign your 2nd participant. The first lead is the proof-point, once you have a steady flow of qualified enquiries, the rest follows. If we don't deliver, you owe us nothing.
Yes. No setup fee, no success fee, no platform charges. Ad spend is separate (you pay Meta & Google directly, your money, your accounts). Most clients budget $20–$30/day for ad spend on top.
None. Month-to-month. Cancel any time with 14 days notice. If you cancel before we deliver, you owe us nothing.
No. We work with registered providers, unregistered providers (who can take plan-managed and self-managed participants), and we can also handle your registration via our Registration service if needed.
Ads usually go live in week 2. First qualified enquiries come in within 7–14 days of launch. First signed participant typically by week 4–8. Aim is 3–5 new participants/month by month 3.
Money-back guarantee. If we don't sign your 2nd participant within 90 days of launch, you don't pay. If you do start paying and the results don't follow, we refund the months that underperformed.
Free 30-minute strategy call. We'll map your funnel, find the leak, and tell you exactly what we'd do. If we're a fit, you'll know.