Home / NDIS Glossary / LTV-to-CAC Ratio NDIS Glossary Term What is LTV-to-CAC Ratio in the NDIS? The ratio of participant LTV to acquisition cost. What you need to know Healthy NDIS providers run 10:1 or better. Below 4:1 means growth is destroying value. Related NDIS termsLTVCACConversion Last updated: 2026-04-28 · Provider Scale NDIS Glossary · Back to glossary index