Verdict
ShiftCare wins on price and setup speed. Brevity wins on customisation for complex operations. Most SMB providers should start ShiftCare, upgrade to Brevity or Lumary only when they hit operational limits.
ShiftCare vs Brevity
ShiftCare wins on price and setup speed. Brevity wins on customisation for complex operations. Most SMB providers should start ShiftCare, upgrade to Brevity or Lumary only when they hit operational limits.
ShiftCare
Best for: Small NDIS providers under $1M revenue
Pros
- $159/month fixed cost
- Quick 3-5 day setup
- Strong NDIS integration
- Excellent for rostering and invoicing
- Good customer support
Cons
- Locked into ShiftCare workflows
- Limited reporting depth
- Smaller user community for troubleshooting
- Can't easily customise invoicing rules
Brevity
Best for: Mid-market NDIS providers $500K-$3M revenue
Pros
- Mid-market pricing $300-$800/month
- Deeper reporting and analytics
- More customisable workflows
- Stronger for multi-site operations
Cons
- Higher implementation cost (usually $5K-$15K)
- Longer setup (6-8 weeks)
- Requires more IT knowledge
- Smaller user base than ShiftCare