Common fail points

Treating "I am the business" as enough. No risk register. No incident process. No documented service agreements.

The complete checklist

  • Current ABN and insurance certificates
  • Service agreement template aligned to Practice Standard 1.5
  • Care plan template per participant type
  • Risk register with at least 5 identified risks
  • Incident management policy with reportable incident pathway
  • Complaints handling policy
  • Worker Orientation Module certificate
  • Conflict of interest declaration
  • Privacy policy and consent forms
  • Continuous improvement register
  • First three signed service agreements
  • Sample progress notes (3+ months)
  • Code of Conduct acknowledgement
  • Self-assessment against Practice Standards