Common fail points
Recovery Coach qualifications not on file. Recovery framework not evident in plans.
The complete checklist
- Insurance certificates
- Recovery Coach qualifications evidence
- Service agreement template
- Recovery plan template
- Risk register including psychosocial risks
- Incident management policy
- Crisis response protocol
- Complaints handling policy
- Worker Orientation Module certificates
- Continuous improvement register
- Sample recovery plans (anonymised)
- Continuing professional development register