Common fail points

Cybersecurity gaps. Financial reconciliation lagging.

The complete checklist

  • Insurance certificates including cyber liability
  • Service agreement template for plan management
  • Privacy policy aligned to APP
  • Cybersecurity policy and incident process
  • Financial controls policy
  • Reconciliation process documented
  • Risk register including financial and cyber risks
  • Incident management policy
  • Complaints handling policy
  • Worker training register
  • Continuous improvement register
  • Sample monthly statements
  • Bookkeeping audit trail evidence