Common fail points
Worker training records not current. Lone worker check-in protocols missing.
The complete checklist
- Insurance certificates
- Service agreement template
- Care plan template
- Manual handling policy and worker competency records
- Lone worker safety protocol
- Medication management policy and competency if delivered
- Risk register
- Incident management policy
- Complaints handling policy
- Worker Orientation Module certificates for all staff
- Code of Conduct acknowledgements
- Continuous improvement register
- Sample progress notes
- Cancellation policy