Common fail points

Domestic-only services without clear NDIS linkage being claimed. Workplace safety in participant homes.

The complete checklist

  • Insurance certificates
  • Service agreement template with domestic-disability linkage
  • Care plan template
  • Risk register including manual handling and chemical safety
  • Incident management policy
  • Complaints handling policy
  • Worker Orientation Module certificates
  • Continuous improvement register
  • Sample progress notes
  • Cancellation policy
  • Workplace inspection process for participant homes