Common fail points
Staff caught off-guard by auditor questions. Live records not matching policies.
The complete checklist
- Stage 1 non-conformities (if any) closed
- Audit plan reviewed with team
- Staff briefing session run within 7 days of audit
- Practice interview questions with each staff member
- Site walk-through and tidy
- Reception briefed on auditor arrival
- Schedule blocked for audit days
- Document binder in audit room
- Live records (rosters, progress notes, incident register) ready for inspection
- Senior leader present each day
- End-of-day debrief scheduled
- Non-conformity log started immediately
- Corrective action plan begun within 7 days post-audit