Common fail points

Stale dates. Missing version control. Empty registers.

The complete checklist

  • Module 1: Service agreements
  • Module 1: Communication profiles
  • Module 1: Privacy policy and consent
  • Module 1: Complaints register and trends
  • Module 1: Cultural safety policy
  • Module 2: Risk register
  • Module 2: Incident register
  • Module 2: HR policies
  • Module 2: Training register
  • Module 2: Performance review records
  • Module 2: Continuous improvement register
  • Module 3: Care plans
  • Module 3: Goal-setting evidence
  • Module 3: Progress notes
  • Module 3: Service review meetings
  • Module 4: Site walk-through evidence (if applicable)
  • Module 4: Emergency and disaster plans
  • Module 4: Infection control