Common fail points
Reception not briefed. Documents not in audit room. Senior leader unavailable.
The complete checklist
- Reception briefed on auditor arrival time and location
- Auditor parking arranged
- Audit room set up with documents
- Wifi credentials and access ready
- Refreshments organised
- Senior leader present each day
- Schedule blocked for audit-day staff
- Each staff member knows when their interview is
- Live records pre-positioned
- End-of-day debrief in calendar
- Provider Scale support team on standby (if engaged)