Lead & Pipeline Manager
- Drag-and-drop Kanban stages
- Automatic lead scoring
- Source attribution
- <2-min speed-to-lead SMS alerts
Provider Scale OS · Free forever
THE FREE OPERATING SYSTEM FOR YOUR NDIS BUSINESS
Leads, worker matching, scheduling, NDIS invoicing and compliance, all in one place. Thirty-plus tools that replace a ~$1,800/month software stack, built inside a real $2M NDIS provider, then given away free.
No credit card · 30+ tools · free forever
30+ toolsEverything in one free login
Worth $1,800/moThe whole software stack, free
Any providerRegistered or unregistered
By operatorsBuilt inside a real NDIS provider
Inside Provider Scale OS
One login. Your whole NDIS operation.
Real screens from the system, not mock-ups. This is exactly what you log in to.
The toolkit
One system to run the whole operation
Every tool a growing NDIS provider needs, connected and included free. No paywalls, no add-on tiers, no per-seat surprises.
Worker Matching Engine
- Scores every worker vs every lead
- 7 weighted factors, services to language
- Gender preference & complex-care
- Hot / Warm / Cool tiers
Schedule & Shifts
- Recurring & one-off shifts
- Multi-participant bookings
- Conflict & double-booking detection
- Two-way calendar sync
NDIS Invoicing
- Line-coded to NDIS support items
- Plan-managed billing splits
- Xero-ready export
- Self, plan & NDIA-managed
Compliance Log
- Incident & case-note register
- Restrictive-practices tracking
- Mandatory-reporting prompts
- Audit-ready in one click
Coordinator CRM
- Support-coordinator database
- Referral history & notes
- Follow-up reminders
- Relationship pipeline
Intake Widget
- Embeddable enquiry form
- Drops straight into your pipeline
- No enquiry ever lost
- Instant team notification
Public Provider Page
- Shareable provider profile
- Services, areas & contact
- Built-in enquiry button
- Live in minutes
Worker App
- Shifts & rosters on mobile
- Clock-in & case notes on the go
- Availability updates
- Push notifications
Reporting
- Revenue by client & margin
- Lead source & conversion
- Speed-to-lead & response time
- Weekly KPI snapshots
Team Accounts & Roles
- Unlimited team members
- Role-based permissions
- Full change audit log
- No per-seat charges, ever
+26 More Tools
- Restrictive-practices register
- Recruitment & screening tracker
- Document store & expiry alerts
- Calendar sync, and much more
The maths
Replaces the ~$1,800/month stack you're already paying for
Most providers duct-tape together five or six tools to run the business. Provider Scale OS rolls the lot into one, for nothing.
What you needThe usual wayTypical costProvider Scale OS
Rostering & billing
e.g. ShiftCare
$184/mo
Included free
Lead CRM & pipeline
Generic sales CRM
~$90/mo
Included free
Worker matching
Spreadsheets & guesswork
Hours lost
Included free
Intake & forms
Form builder
~$50/mo
Included free
Compliance & incident log
Docs & paper trails
Audit risk
Included free
Reporting & scheduling extras
Add-ons & per-seat fees
~$1,200+/mo
Included free
Total you'd normally pay: ~$1,800/month. With Provider Scale OS: $0.
Indicative market pricing for a comparable multi-tool stack. Your actual spend depends on your current subscriptions and team size.
Set up in minutes
Get started in three steps
No sales call, no onboarding fee, no waiting. Most providers are running their whole operation on Provider Scale OS the same day.
1
Step one
Create your free account
Sign up in under two minutes, no credit card. Your workspace is ready instantly, with every one of the 30+ tools switched on from the start.
2
Step two
Import your data
Bring a spreadsheet or export from your current tool and import your participants and workers in minutes, or just add records as you go.
3
Step three
Run the whole business
Capture leads, match workers, book shifts, invoice the NDIS and stay audit-ready, all from one login. Invite your whole team free.
Why give it away?
Built by operators. Given away free.
Provider Scale OS wasn't dreamed up in a boardroom. We built it inside a live $2M NDIS provider to run our own leads, rosters, matching and invoicing, then handed it to every provider in Australia. We make our money on the optional done-for-you Growth service, so the software stays free.
- Operator-built, the same system we run every day in our own provider.
- Free forever, no card, no tiers, no per-seat fees or expiring trial.
- Your data, protected, encrypted, role-based access, audit-ready.
Want the participants to fill it?
Provider Scale OS runs your operation. Our done-for-you Growth service fills your roster, ads, landing pages, coordinator outreach and speed-to-lead follow-up, so there's a steady flow of qualified enquiries dropping straight into your pipeline.
Explore NDIS Growth →
Straight answers
Provider Scale OS, no fine print
Is Provider Scale OS really free? +
Yes. No credit card, no tiers, no trial that expires. All 30+ tools are free forever. Provider Scale makes its money on the optional done-for-you Growth service, so Provider Scale OS stays free even if you never become a Growth client.
Do I need to be a registered NDIS provider? +
No. Provider Scale OS works whether you're registered or unregistered, and across plan-managed, self-managed and NDIA-managed participants. Invoicing adapts to how you actually bill, so you're never boxed into a status you're not in.
What does it replace? +
The stack most providers stitch together for around $1,800/month, a rostering-and-billing tool like ShiftCare, a separate CRM, a scheduling app, an intake-form builder and compliance logs. Provider Scale OS rolls all of it into one connected system, free.
Is my participant and worker data safe? +
Yes. Data is encrypted in transit and at rest, access is role-based per team member, and an audit log tracks every change. Provider Scale OS is built to the compliance standards a real NDIS provider is held to, because that's exactly where it was built.
How do I import my existing participants and workers? +
Bring a spreadsheet or export from your current tool and import in minutes, or add records as you go. Most providers are up and running the same day they sign up, no onboarding project required.
What's the catch? +
There isn't one. We built Provider Scale OS to run our own $2M NDIS provider and give away for free because a stronger provider ecosystem means more providers who eventually want our paid Growth service. Use Provider Scale OS forever without ever spending a dollar with us.
Free forever, starting now
Get Provider Scale OS free and run your whole NDIS business from one login
Thirty-plus tools, no credit card, no tiers. Set up in minutes and invite your whole team, on us.
No credit card · 30+ tools · free forever